How do I place an order?
1. Measure your parcel from the widest points accurately in centimetres (CMS)
2. Weigh your parcel in grams.
3. Ensure that your items conform to the maximum size restrictions and that you have read the tab entitled prohibited/restricted.
4. Select the services you require on the right hand side and then select add to cart, the website will give you the price, you can change the weight or the service and the website will instantly update the price.
5. Your account address is where we will collect your parcel from or you can drop off your parcel at our Burnley Parcel Shop. If this is not suitable we can arrange other UK drop-off points from £6.
6. A printer is not required if you are visiting our Burnley shop, otherwise a printer is required.
You will need to write on each parcel: The persons full name and address and in the top right corner the service you require.
Your parcels are weighed and size checked once received, if a signed for service is required a label will be applied and each tracking number will be emailed to you.
7. If you are dropping off your parcels at a convenience store, you will be emailed a barcoded label, all different parcels can be placed inside, providing the other box fits in with the delivery services maximum size and weight dimensions, the tracking number will be shown on the label we email to you, which covers the journey to our depot in Burnley.
PROHIBITED & RESTRICTED ITEMS WHEN SENDING TO GERMANY WITH DEUTSCHE POST (GERMANY POST):
You must not send any item addressed to a country in which the item is unlawful or prohibited. When an item is restricted you must comply with the restriction. Prohibitions and restrictions vary from country to country and can sometimes apply to items which you may think are ordinary. The information below is provided in good faith, but Parcels Cheaper is not responsible for it and it should be viewed as a guide only. Specific restrictions and changes may be enforced at short notice, so for clarification please contact the destination country's trade, postal or customs authority.
PROHIBITED ITEMS: (not allowed in any circumstance)
This is a postal service and is delivered by Deutsche Post (Germany Post) therefore if you do not select the signed for delivery option you can only claim compensation for the cost of the service paid.
If the parcel has not been delivered you will be able to claim back the cost of the sale price for the goods only up to the value of insurance you purchased.
About Deutsche Post
About Deutsche Post
As Europe’s largest postal company, Deutsche Post (Germany Post) delivers about 61 million letters every working day in Germany. With our years of experience on the German market, we are the natural partner for companies that are active in Germany. And our international expertise and global network support your international ambitions.
Deutsche Post (Germany Post) is part of the Deutsche Post DHL Group. The world's leading logistics group provides its customers with easy to use standardised products as well as innovative and tailored solutions.
IF YOU ARE SENDING YOUR PARCEL USING THE SIGNED FOR SERVICE, YOU WILL BE EMAILED THE TRACKING NUMBER ON THE DAY YOUR PARCEL WAS SENT TO OUR POSTAL PARTNER.
TO TRACK YOUR PARCEL PLEASE ENTER YOUR TRACKING NUMBER INTO THE DEUTSCHE POSTS WEBSITE:
IF YOUR PARCEL HAS NOT BEEN DELIVERED WITHIN 15 CALENDER DAYS FROM THE DATE SHOWN ON THE TRACKING THEN PLEASE CONTACT DEUTSCHE POST.
Unable to deliver circumstances
If the recipient is not available when Germany Post try to deliver, the recipient is required to follow the instructions on the card posted through the letterbox to either collect their parcel from the local delivery office/arrange for a re-delivery.
Germany is a E.U. country and currently there are no customs regulations to deal with when sending a parcel from the U.K. to Germany.
Please ensure you do not send prohibited items to less obvious examples include:
1. Lithium batteries.
2. Plants and live trees, cut flowers and ornimental foilage.
4. Alcohol over 82% alcohol by volume.
5. Toy weapons and video games.
For more information contact HM Revenue and Customs and refer to the prohibited items page.
Airmail parcel delivery to Germany tracked/signed for/standard Post (untracked)
Delivered by Deutche Post. (Germany Post)
Germany Post offers a fast, reliable delivery service by Airmail.
*Send a parcel from the UK to anywhere in Germany for the same low price.
Fast Delivery times:
Delivery aim 3-4 working days from the date it leaves our depot.
Germany Post size and weight guide:
Letters: up to 100 grams, maximum length 240 mm x width 165 mm x 5 mm thick.
Large Letters/Thin parcels: up to 750 grams, maximum length 353 mm x width 250 mm x 25 mm thick.
Parcels: up to 2000 grams (2 kgs) Printed Papers up to 5000 grams (5 kgs) Maximum length is 60 cms and the length + width + height must be 90 cms or less.
Tubes/rolls: Maximum length 90 cms, length + width + height must be 104 cms or less.
Note that the width and height are the same size as it is a tube shape.
Printed Papers in a sack to a single addressee: up to 11000 grams (11 kgs).
Printed papers is any paper that has print on it. (Books, magazines, documents, leaflets etc)
We put printed papers in a sack free of charge once received.
Parcels received above sizes stated will incur a delay and a charge made for using a different suitable service.
Signed for services only receive a signature if the person is there to sign for the parcel.
Tracked services fully tracked with online proof of delivery. Can be posted through the letterbox as a signature is not required, this may be more convenient.
NOTE: It is the senders responsibility to comply with government regulations or laws applicable in Germany. Not all commodities can be sent to each country.
Compare prices up to 40.4% cheaper than the Post Office.
DISCOUNTED SMALL PARCEL RATE PRICE:
800 grams parcel delivery to Germany £5.68 (Post Office price £9.53, 40.4% discount)
1.5 kgs parcel delivery to Germany £7.85 (Post Office price £11.39, 31.1% discount)
2 kgs parcel delivery to Germany £9.40 (Post Office price £12.52, 24.9% discount)
The largest volume can be achieved by sending a parcel sized 30 cms x 30 cms x 30 cms, which is 27 litres.
Packstations and Lockers:
It is becomming increasingly more common to send or receive parcels to lockers or a Packstation (another name for a parcel locker) the signed for service is not available to lockers as there would be no one to sign for the parcel.
Airmail parcel delivery to Germany delivery by Germany Post standard post tracked signed for