How do I place an order?

1. Measure your parcel from the widest points accurately in centimetres (CMS)

2. Weigh your parcel in grams.

3. Ensure that your items conform to the maximum size restrictions and that you have read the tab entitled prohibited/restricted.

4. Select the services you require on the right hand side and then s
elect add to cart, the website will give you the price, you can change the weight or the service and the website will instantly update the price.

5. Your account address is where we will collect your parcel from or you can drop off your parcel at our Burnley Parcel Shop. If this is not suitable you can drop off parcels at a Inpost parcel locker.

6. A printer is not required if you are visiting our Burnley shop, otherwise a printer is required.
You will need to write on each parcel: The person full name and address and in the top right corner the service you require.
Your parcels are weighed and size checked once received, if a signed for service is required a label will be applied and each tracking number will be emailed to you.

7. If you are having a collection/dropping off at a Inpost locker, you will be emailed a courier label, all different parcels can be placed inside, providing the other box fits in with the couriers maximum size and weight dimensions, the tracking number will be shown on the label we email to you, which covers the journey from your address to our depot in Burnley.

PROHIBITED & RESTRICTED ITEMS WHEN SENDING TO GERMANY WITH DEUTSCHE POST (GERMANY POST):

You must not send any item addressed to a country in which the item is unlawful or prohibited. When an item is restricted you must comply with the restriction. Prohibitions and restrictions vary from country to country and can sometimes apply to items which you may think are ordinary. The information below is provided in good faith, but Parcels Cheaper is not responsible for it and it should be viewed as a guide only. Specific restrictions and changes may be enforced at short notice, so for clarification please contact the destination country's trade, postal or customs authority.

PROHIBITED ITEMS: (not allowed in any circumstance)

  • Lithium batteries and equipment containing lithium batteries.
  • All live animals, except bees, leeches, silkworms, parasites and destroyers of noxious insects intended for the control of those insects & exchanged between officially recognised institutions, flies of the family Drosophilidae for biomedical research exchanged between officially recognised institutions.
  • Meat and edible meat offal.
  • Flesh of dogs, cats, foxes, badgers & monkeys.
  • Vegetable products.
  • Live trees & other plants; bulbs, roots & the like; cut flowers & ornamental foliage.
  • Live or dead plants conveyed via EMS.
  • Lac; gums, resins & other vegetable saps and extracts.
  • Cannabis resin.
  • Opium.
  • Prepared foodstuffs; beverages, spirits & vinegar; tobacco & manufactured tobacco substitutes.
  • Preparations of meat, of fish or of crustaceans, molluscs or other aquatic invertebrates.
  • Preparations of any kind containing methyl alcohol.
  • Meat prepared from horses & other solipeds, except from their small intestines.
  • Absinth & similar products as well as the raw materials intended for the manufacture of such beverages (essences & extracts), liquids with an alcohol content of 82 precent & above.
  • Mineral products.
  • Salt; sulphur; earths & stone; plastering materials; lime and cement.
  • Earth from non-European countries & containing parts of plants or humus, except for peat.
  • Ores, slag and ash.
  • Uranium ores.
  • Thorium ores.
  • Products of the chemical or allied industries.
  • Inorganic chemicals; organic or inorganic compounds of precious metals, of rare-earth metals, of radioactive elements or of isotopes.
  • Gas or inflammable gaseous compounds; gases which are readily inflammable on contact with water.
  • Spontaneously inflammable materials, such as materials with a flash-point below 21°C.
  • Poisonous substances.
  • Considered to be poisonous substances are those which, under existing legislation & decrees, must be marked as such.
  • Corrosive substances.
  • Acids, bases, lachrymogenic products & metal salts & corrosives as well as slightly volatile sulphur compounds.
  • White or yellow phosphorus.
  • Radioactive substances, which under the internal anti-radiation legislation (Strahlenschutzverordnung) of the Federal Republic of Germany require a special transport licence. For their dispatch by air, the current IATA provisions must also be observed.
  • Organic chemicals.
  • DDT and products to which DDT has been added.
  • Liquids with an alcohol content of 82% & above.
  • Anaesthetics.
  • Pharmaceutical products.
  • Preparations of any kind containing methyl alcohol. Parts of ungulate animals not for human consumption. Anaesthetics.
  • Certain noxious viruses.
  • Explosives; pyrotechnic products; matches; pyrophoric alloys; certain combustible preparations.
  • Photographic or cinematographic products.
  • Spontaneously inflammable materials, readily inflammable materials, such as materials with a flashpoint below 21°C, liquids with an alcohol content of 82% or above; explosive & inflammable materials & articles loaded with explosive materials.
  • Propellant powders.
  • Prepared explosives other than propellant powders.
  • Igniting devices of any kind.
  • Firework components of any kind.
  • Matches manufactured using white or yellow phosphorus.
  • Photographic plates, negatives, etc which can be used to counterfeit coins & documents & to produce printed papers & reproductions resembling bank notes.
  • Wood and articles of wood; wood charcoal; cork & articles of cork; manufactures of straw, of esparto or of other plaiting materials; basket-ware & wickerwork.
  • Wood & articles of wood; wood charcoal.
  • Dry vine wood.
  • Used vine poles.
  • Used hives without bees.
  • Natural or cultured pearls, precious or semi-precious stones, precious metals, metals clad with precious metal & articles thereof; imitation jewellery.
  • Coins, medals. Coins withdrawn from circulation or which have become valueless as a means of payment or which were counterfeited or faked in 1850 or later. Medals counterfeited or faked in 1850 or later.
  • Base metals & articles of base metal
  • Aluminium & articles thereof
  • Aluminium powder or dust.
  • Zinc & articles thereof
  • Zinc powder or dust.
  • Other base metals; cermets; articles thereof
  • Magnesium powder or dust.
  • Machinery & mechanical appliances; electrical equipment; parts thereof; sound recorders & reproducers, television image & sound recorders & reproducers & parts & accessories of such articles.
  • Nuclear reactors, boilers, machinery and mechanical appliances; parts thereof
  • Plates, molds, blocks or negatives which can be used to counterfeit coins & documents & to produce printed papers & reproductions resembling bank notes.
  • Electrical machinery & equipment & parts thereof; sound recorders & reproducers; television image & sound recorders & reproducers & parts & accessories of such articles.
  • Arms and ammunition; parts and accessories thereof
  • Firearms or similar items; small arms, automatic-loading firearms, firing devices, sharp or thrusting weapons; essential parts of firearms; warning weapons and weapons containing irritants, infra-red sighting units, flick knives, knives with retractable blades; steel rods, coshes or knuckle-dusters;
  • ammunition, projectiles containing narcotics or tear gases and irritants.
  • Toy - Fidget Spinners.
  • Toys, games & sports requisites; parts and accessories thereof.
  • Toy weapons the importation of which is excluded under arms legislation.
  • Video games.
  • Works of art, collectors' pieces & antiques
  • Money / legal tender
  • Coins, medals.
    Printed books, newspapers, pictures and other products of the printing industry; manuscripts, typescripts and plans:
  • Printed papers & reproductions resembling bank notes.
  • Articles contrary to the Constitution, means of propaganda and sabotage.
  • Publications, sound or visual media, illustrations or representations which incite to wars of aggression, means of propaganda contrary to the Constitution, badges of organisations contrary to the Constitution, defamation of the President of the Federal Republic of Germany, of the State & its symbols & of the constitutional bodies, propaganda intended to cause unrest in the Bundeswehr (Federal army).
  • Glorification of violence, incitement to racial hatred, endangering of young people.
  • Publications, sound or visual media, etc, which describe violence against human beings in a cruel & inhuman manner & which thereby glorify or underrate such violence or which incite to racial hatred, insofar as they are intended not only for the personal use of the addressee, or for retail or mail order sale; other publications which are obviously likely seriously to endanger the morals of children & minors or which have been placed on the list of publications which are a moral danger to young people, by retail or mail order sale.
  • Pornographic publications, sound & visual media, etc, insofar as they violate criminal provisions & are intended not only for the personal use of the addressee, or for retail or mail order sale.
  • Items bearing political or religious inscriptions on the address side.

Compensation:

This is a postal service and is delivered by 
Deutsche Post (Germany Post) therefore if you do not select the signed for delivery option you can only claim compensation for the cost of the service paid.

If the parcel has not been delivered you will be able to claim back the cost of the sale price for the goods only up to the value of insurance you purchased.

 

About 
Deutsche Post 


As Europe’s largest postal company, Deutsche Post (Germany Post) delivers about 61 million letters every working day in Germany. With our years of experience on the German market, we are the natural partner for companies that are active in Germany. And our international expertise and global network support your international ambitions.

Deutsche Post (Germany Post) is part of the Deutsche Post DHL Group. The world's leading logistics group provides its customers with easy to use standardised products as well as innovative and tailored solutions.

BULK DISCOUNTS TO AND ANY OTHER COUNTRY WHEN USING OUR POSTAL SERVICES

As an account customer you are eligible for volume related discounts if your mailing meets the entry requirements.
Currently we are only offering bulk mail discount to our product fulfilment customers.

What is product fulfilment?

You may know it as order processing, it is the process of storing, picking, packing then sending products using couriers and handling any product returns.

This service allows you to concentrate on selling your products and developing your business rather than paying to have staff send your parcels for you and all other associated costs that come with it.
You can even trade exactly the same when you go on holiday.

Airmail parcel delivery to Germany tracked/signed/untracked.

Delivered by Deutsche Post Couriers. (Germany Post)

Germany Post offers a fast, reliable delivery service by Airmail.
(This is the same service that the Post Office offers but at a much cheaper price!)

*Send a parcel from the UK to anywhere in Germany for the same low price.
*Fast delivery to Germany in just 3-5 working days from the date it leaves our depot.

Services with Germany Post

Letters: up to 100 grams. Maximum size of length 240 mm x width 165 mm x 5 mm thick.

Large Letter: up to 750 grams. Maximum size of length 353 mm x width 250 mm x 25 mm thick.
Parcels or tubes: Maximum weight of 2000 grams (2 kg) except if you are sending printed matter then the maximum weight is 5,000 grams (5 kg) or 11,000 grams (11 kg) if your printed matter is in a sack and all going to the same address. (free sacks available from our shop)

Tracking:

The service is non tracked unless you select the signed option.

AIRMAIL SIZE RESTRICTIONS:

PARCEL: Maximum length is 60 cms and the length + width + height must be 90 cms or less.
TUBE OR ROLL:

Maximum length 90 cms, length + width + height must be 104 cms or less. Note that the width and height are the same size as it is a tube shape.
Parcels received above this size will incur a delay and a charge made for using a different suitable courier.


Do not send fragile items, white goods or assembled furniture as these are not insured.
If the recipient is not available when Deutsche Post (Germany Post) try to deliver, they will leave a sorry we missed you card, the recipient is required to follow the instructions on the card to either collect their parcel from the local delivery office or arrange for a re delivery.


NOTE: IT IS THE SENDERS RESPONSIBILITY TO COMPLY WITH GOVERNMENT REGULATIONS OR LAWS APPLICABLE IN GERMANY. NOT ALL COMMODITIES CAN BE SENT TO EACH COUNTRY.

Book this postal service to Germany online or call us to book.

Packstations and Lockers:
It is becomming increasingly more common to send or receive parcels to lockers or a Packstation (another name for a parcel locker) the signed for service is not available to lockers as there would be no one to sign for the parcel.

Airmail Parcel delivery to Germany delivered by Deutsche post couriers Germany Post

  • £1.20



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